{"id":309,"date":"2024-10-14T01:34:20","date_gmt":"2024-10-14T01:34:20","guid":{"rendered":"https:\/\/peruworldagencytravel.com\/?page_id=309"},"modified":"2024-10-17T18:26:16","modified_gmt":"2024-10-17T18:26:16","slug":"libro-de-reclamaciones","status":"publish","type":"page","link":"https:\/\/peruworldagencytravel.com\/en\/libro-de-reclamaciones\/","title":{"rendered":"Libro de reclamaciones"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"309\" class=\"elementor elementor-309\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-17a8ee2 e-flex e-con-boxed e-con e-parent\" data-id=\"17a8ee2\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1a0ab55d e-flex e-con-boxed e-con e-parent\" data-id=\"1a0ab55d\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-587401e9 elementor-widget elementor-widget-heading\" data-id=\"587401e9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Libro de reclamaciones<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-63d4132a elementor-widget elementor-widget-woocommerce-breadcrumb\" data-id=\"63d4132a\" data-element_type=\"widget\" data-widget_type=\"woocommerce-breadcrumb.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav class=\"woocommerce-breadcrumb\" aria-label=\"Breadcrumb\" data-no-translation=\"\" data-trp-gettext=\"\">Home<\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13dd3d49 elementor-widget elementor-widget-text-editor\" data-id=\"13dd3d49\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Conforme a lo establecido en el C\u00f3digo de Protecci\u00f3n y Defensa del Consumidor, este establecimiento cuenta con un Libro de Reclamaciones a tu disposici\u00f3n. Registra tu queja o reclamo aqu\u00ed.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d3ef771 e-flex e-con-boxed e-con e-parent\" data-id=\"d3ef771\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-910db8a elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"910db8a\" data-element_type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"New Form\" action=\"\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"309\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"910db8a\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Libro de reclamaciones\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"309\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_93bba5b elementor-col-100\">\n\t\t\t\t\t<h2>1. Datos de la persona que presenta el reclamo<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-radio elementor-field-group elementor-column elementor-field-group-field_fd4168e elementor-col-100\">\n\t\t\t\t\t<div class=\"elementor-field-subgroup  elementor-subgroup-inline\"><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Persona Natural\" id=\"form-field-field_fd4168e-0\" name=\"form_fields[field_fd4168e]\"> <label for=\"form-field-field_fd4168e-0\">Persona Natural<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Empresa\" id=\"form-field-field_fd4168e-1\" name=\"form_fields[field_fd4168e]\"> <label for=\"form-field-field_fd4168e-1\">Empresa<\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tName\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Name\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_465e2a2 elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_465e2a2\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tLast name\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_465e2a2]\" id=\"form-field-field_465e2a2\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Last name\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-field_ea6ab5f elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_ea6ab5f\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tDocumento\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before\">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewbox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[field_ea6ab5f]\" id=\"form-field-field_ea6ab5f\" class=\"elementor-field-textual elementor-size-sm\">\n\t\t\t\t\t\t\t\t\t<option value=\"Documento de identificaci\u00f3n\">Documento de identificaci\u00f3n<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"DNI\">DNI<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"CE\">CE<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-number elementor-field-group elementor-column elementor-field-group-field_9f15de6 elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_9f15de6\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tN\u00famero de documento\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t<input type=\"number\" name=\"form_fields[field_9f15de6]\" id=\"form-field-field_9f15de6\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"N\u00famero de documento\" min=\"\" max=\"\" >\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-date elementor-field-group elementor-column elementor-field-group-field_dc36795 elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_dc36795\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tFecha de emisi\u00f3n\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\n\t\t<input type=\"date\" name=\"form_fields[field_dc36795]\" id=\"form-field-field_dc36795\" class=\"elementor-field elementor-size-sm  elementor-field-textual elementor-date-field\" placeholder=\"Fecha de emisi\u00f3n\" pattern=\"[0-9]{4}-[0-9]{2}-[0-9]{2}\">\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tEmail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Email\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_dd65767 elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_dd65767\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tDirecci\u00f3n\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_dd65767]\" id=\"form-field-field_dd65767\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Direcci\u00f3n\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_b1fbba1 elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_b1fbba1\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tCiudad\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_b1fbba1]\" id=\"form-field-field_b1fbba1\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Ciudad\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-field_68121c4 elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_68121c4\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tDepartamento\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before\">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewbox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[field_68121c4]\" id=\"form-field-field_68121c4\" class=\"elementor-field-textual elementor-size-sm\">\n\t\t\t\t\t\t\t\t\t<option value=\"Departamento\">Departamento<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Amazonas\">Amazonas<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"\u00c1ncash\">\u00c1ncash<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Apur\u00edmac\">Apur\u00edmac<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Arequipa\">Arequipa<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Ayacucho\">Ayacucho<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Cajamarca\">Cajamarca<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Cusco\">Cusco<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Huancavelica\">Huancavelica<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Hu\u00e1nuco\">Hu\u00e1nuco<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Ica\">Ica<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Jun\u00edn\">Jun\u00edn<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"La Libertad\">La Libertad<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Lambayeque\">Lambayeque<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Lima\">Lima<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Loreto\">Loreto<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Madre de Dios\">Madre de Dios<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Moquegua\">Moquegua<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Pasco\">Pasco<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Piura\">Piura<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Puno\">Puno<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"San Mart\u00edn\">San Mart\u00edn<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Tacna\">Tacna<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Tumbes\">Tumbes<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Ucayali\">Ucayali<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-field_ab01069 elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_ab01069\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tPa\u00eds\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before\">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewbox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[field_ab01069]\" id=\"form-field-field_ab01069\" class=\"elementor-field-textual elementor-size-sm\">\n\t\t\t\t\t\t\t\t\t<option value=\"Per\u00fa\">Per\u00fa<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_400b30e elementor-col-100\">\n\t\t\t\t\t<h2>2. Identificaci\u00f3n del bien contratado<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-radio elementor-field-group elementor-column elementor-field-group-field_96d698a elementor-col-100\">\n\t\t\t\t\t<div class=\"elementor-field-subgroup  elementor-subgroup-inline\"><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Producto\" id=\"form-field-field_96d698a-0\" name=\"form_fields[field_96d698a]\"> <label for=\"form-field-field_96d698a-0\">Producto<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Servicio\" id=\"form-field-field_96d698a-1\" name=\"form_fields[field_96d698a]\"> <label for=\"form-field-field_96d698a-1\">Servicio<\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-number elementor-field-group elementor-column elementor-field-group-field_f324f8b elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_f324f8b\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tMonto reclamado\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t<input type=\"number\" name=\"form_fields[field_f324f8b]\" id=\"form-field-field_f324f8b\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Monto reclamado\" min=\"\" max=\"\" >\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tDescripci\u00f3n\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"4\" placeholder=\"Descripci\u00f3n\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_5ef1dd5 elementor-col-100\">\n\t\t\t\t\t<h2>3. Detalle de la reclamaci\u00f3n<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-radio elementor-field-group elementor-column elementor-field-group-field_e9bf308 elementor-col-100\">\n\t\t\t\t\t<div class=\"elementor-field-subgroup  elementor-subgroup-inline\"><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Reclamo (Disconformidad relacionada a los productos o servicios)\" id=\"form-field-field_e9bf308-0\" name=\"form_fields[field_e9bf308]\"> <label for=\"form-field-field_e9bf308-0\">Reclamo (Disconformidad relacionada a los productos o servicios)<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Queja (Disconformidad no relacionada a los productos o servicios; o, malestar o descontento respecto a la atenci\u00f3n al p\u00fablico)\" id=\"form-field-field_e9bf308-1\" name=\"form_fields[field_e9bf308]\"> <label for=\"form-field-field_e9bf308-1\">Queja (Disconformidad no relacionada a los productos o servicios; o, malestar o descontento respecto a la atenci\u00f3n al p\u00fablico)<\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-field_828c4a6 elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_828c4a6\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tDetalle\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[field_828c4a6]\" id=\"form-field-field_828c4a6\" rows=\"4\" placeholder=\"Detalle\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-field_f594ef3 elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_f594ef3\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tPedido\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[field_f594ef3]\" id=\"form-field-field_f594ef3\" rows=\"4\" placeholder=\"Pedido\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_2b71a6b elementor-col-100\">\n\t\t\t\t\t<h2>4. Observaciones y acciones adoptadas por el proveedor<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-field_6dd1f56 elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_6dd1f56\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tDescripci\u00f3n\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[field_6dd1f56]\" id=\"form-field-field_6dd1f56\" rows=\"4\" placeholder=\"Descripci\u00f3n\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_0685808 elementor-col-100\">\n\t\t\t\t\t<p>* La formulaci\u00f3n del reclamo no impide acudir a otras v\u00edas de soluci\u00f3n de controversias y no es requisito previo para imponer una denuncia ante el INDECOPI<\/p>\n<p>* El proveedor deber\u00e1 dar respuesta al reclamo en un plazo no mayor a treinta (30) d\u00edas calendario, pudiendo ampliar el plazo hasta por treinta (30) d\u00edas m\u00e1s, previa comunicaci\u00f3n al consumidor.<\/p>\n<p>NOTA: La respuesta a la presente queja o reclamo ser\u00e1 brindada mediante comunicaci\u00f3n electr\u00f3nica enviada a la direcci\u00f3n que usted ha consignado en la presente Hoja de Reclamaci\u00f3n. En caso de que usted desee que la respuesta le sea enviada a su domicilio deber\u00e1 expresar ello en el detalle del reclamo o queja.<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-recaptcha_v3 elementor-field-group elementor-column elementor-field-group-field_2e24c31 elementor-col-100 recaptcha_v3-bottomright\">\n\t\t\t\t\t<div class=\"elementor-field\" id=\"form-field-field_2e24c31\"><div class=\"elementor-g-recaptcha\" data-sitekey=\"6Ld9cmQqAAAAAMIYFplAxaljTUFqVVwjsE7znWu3\" data-type=\"v3\" data-action=\"Form\" data-badge=\"bottomright\" data-size=\"invisible\"><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Send<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Conforme a lo establecido en el C\u00f3digo de Protecci\u00f3n y Defensa del Consumidor, este establecimiento cuenta con un Libro de Reclamaciones a tu disposici\u00f3n. Registra tu queja o reclamo aqu\u00ed.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-309","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/peruworldagencytravel.com\/en\/wp-json\/wp\/v2\/pages\/309","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/peruworldagencytravel.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/peruworldagencytravel.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/peruworldagencytravel.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/peruworldagencytravel.com\/en\/wp-json\/wp\/v2\/comments?post=309"}],"version-history":[{"count":50,"href":"https:\/\/peruworldagencytravel.com\/en\/wp-json\/wp\/v2\/pages\/309\/revisions"}],"predecessor-version":[{"id":1084,"href":"https:\/\/peruworldagencytravel.com\/en\/wp-json\/wp\/v2\/pages\/309\/revisions\/1084"}],"wp:attachment":[{"href":"https:\/\/peruworldagencytravel.com\/en\/wp-json\/wp\/v2\/media?parent=309"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}